<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:media="http://search.yahoo.com/mrss/"><channel><title><![CDATA[Cross River Pay Support - Knowledge Base]]></title><description><![CDATA[Empowering Taxpayers, Enhancing Compliance: Navigate Cross River Pay with Confidence through our Support Knowledge Base]]></description><link>https://support.crossriverpay.com/</link><image><url>https://support.crossriverpay.com/favicon.png</url><title>Cross River Pay Support - Knowledge Base</title><link>https://support.crossriverpay.com/</link></image><generator>Ghost 5.53</generator><lastBuildDate>Wed, 15 Apr 2026 09:00:48 GMT</lastBuildDate><atom:link href="https://support.crossriverpay.com/rss/" rel="self" type="application/rss+xml"/><ttl>60</ttl><item><title><![CDATA[How to Carry out Annual PAYE Filing]]></title><description><![CDATA[<p>A. &#xA0; &#xA0; Please visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>B. &#xA0; &#xA0; &#xA0;Login into your company profile</p><p>C. &#xA0; &#xA0; &#xA0;On the Menu Pane, Click on PAYE</p><p>D. &#xA0; &#xA0; Click on Annual PAYE Filing </p><p>E. &#xA0; &#xA0; &#xA0;Follow &#x201C;Step 1: Upload your Cover Letter (<strong>Only JPEG,</strong></p>]]></description><link>https://support.crossriverpay.com/how-to-carry-out-annual-paye-filing/</link><guid isPermaLink="false">65b1296f77fe26000185847d</guid><category><![CDATA[PAYE]]></category><dc:creator><![CDATA[Stanley Orok Obi]]></dc:creator><pubDate>Wed, 24 Jan 2024 15:16:25 GMT</pubDate><media:content url="https://support.crossriverpay.com/content/images/2024/01/paye-registration-1.webp" medium="image"/><content:encoded><![CDATA[<img src="https://support.crossriverpay.com/content/images/2024/01/paye-registration-1.webp" alt="How to Carry out Annual PAYE Filing"><p>A. &#xA0; &#xA0; Please visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>B. &#xA0; &#xA0; &#xA0;Login into your company profile</p><p>C. &#xA0; &#xA0; &#xA0;On the Menu Pane, Click on PAYE</p><p>D. &#xA0; &#xA0; Click on Annual PAYE Filing </p><p>E. &#xA0; &#xA0; &#xA0;Follow &#x201C;Step 1: Upload your Cover Letter (<strong>Only JPEG, PNG, PDF files are allowed)&#x201D;</strong></p><p>F. &#xA0; <strong>Follow &#x201C;</strong>Step 2: Form H1-<strong>Form H1 should contain Employee PAYE schedule for the Previous Year.</strong></p><p>G. &#xA0;<strong>Follow </strong>Step 3: <strong>Form A should contain Employee PAYE projections for the year filled for.</strong></p><p>H. &#xA0; <strong>Please Note that In Step 4 All Evidence of Remittances will be displayed in the Step 4 Accordingly</strong></p><p>Note that the Company can use the chat features to the right of the window to discuss with <strong>CRIRS</strong></p>]]></content:encoded></item><item><title><![CDATA[How To Carry out PAYE Monthly Remittance Filing]]></title><description><![CDATA[<p>A. &#xA0; &#xA0; Follow Steps A To H from the FAQ &quot;<strong>How to Add Employee on your &#x2003;&#x2003; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;company profile&quot; </strong></p><p>B. &#xA0; &#xA0; &#xA0;On the Menu Pane, Under PAYE &#xA0;Click on &#x201C;<strong>Monthly PAYE Filling&#x201D;</strong></p><p>C. &#xA0; &#xA0;</p>]]></description><link>https://support.crossriverpay.com/how-to-carry-out-paye-monthly-remittance-filing/</link><guid isPermaLink="false">65b125da77fe26000185844c</guid><category><![CDATA[PAYE]]></category><dc:creator><![CDATA[Stanley Orok Obi]]></dc:creator><pubDate>Wed, 24 Jan 2024 15:04:33 GMT</pubDate><media:content url="https://support.crossriverpay.com/content/images/2024/01/What-is-Pay-As-You-Earn.png" medium="image"/><content:encoded><![CDATA[<img src="https://support.crossriverpay.com/content/images/2024/01/What-is-Pay-As-You-Earn.png" alt="How To Carry out PAYE Monthly Remittance Filing"><p>A. &#xA0; &#xA0; Follow Steps A To H from the FAQ &quot;<strong>How to Add Employee on your &#x2003;&#x2003; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;company profile&quot; </strong></p><p>B. &#xA0; &#xA0; &#xA0;On the Menu Pane, Under PAYE &#xA0;Click on &#x201C;<strong>Monthly PAYE Filling&#x201D;</strong></p><p>C. &#xA0; &#xA0; &#xA0;Click the Blue Button<strong> &#x201C;File Monthly PAYE&#x201D;</strong></p><p>D. &#xA0; &#xA0; Fill all the fields accordingly</p><p>&#x2003;&#x2003;&#x2003;i. Year</p><p>&#x2003;&#x2003;&#x2003;ii. Month</p><p>&#x2003;&#x2003;&#x2003;iii. Category(PAYE Payment-by default)</p><p>&#x2003;&#x2003;&#x2003;iv. Under <strong>&#x201C;Do you have any Monthly Deductions?&#x201D;</strong> Choose <strong>YES</strong> or &#x2003;&#x2003;&#x2003;&#x2003;<strong>&#x201C;NO&#x201D; </strong>as is applicable.</p><p><strong>&#x2003;&#x2003;&#x2003;v. Please note:</strong></p><p>&#x2003;&#x2003;&#x2003;&#x2003;If there are Monthly Deductions/Additions, you are expected to reflect &#x2003;&#x2003;&#x2003;&#x2003;that here as it will affect your PAYE Amount for the selected month.<br></p><p><strong>&#x2003;&#x2003;&#x2003;&#x2003;Note: Any update on your current PAYE schedule is subject to &#x2003;&#x2003;&#x2003;&#x2003;an Approval by the Cross River State Internal Revenue Service &#x2003;&#x2003;&#x2003;&#x2003;before payment is to be made.</strong></p><p>&#x2003;&#x2003;vi. &#xA0; &#xA0;Click on Submit</p><p>&#x2003;&#x2003;vii. &#xA0; &#xA0;Also note: the estimated amount to be paid as PAYE is based on the &#x2003;&#x2003;&#x2003;&#x2003;employee schedule and will be displayed on the top of the page when Step C Of &quot;<strong>How To Carry out PAYE Monthly Remittance Filing&apos; FAQ </strong>is carried out</p>]]></content:encoded></item><item><title><![CDATA[How to Add Employee on your company profile]]></title><description><![CDATA[<p>A. Please visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>&#x2003; Login into your company profile</p><p>B. &#xA0; &#xA0; &#xA0;On the Menu Pane, click on &#x201C;Employees&#x201D;</p><p>C. &#xA0; &#xA0; &#xA0;Click on &#x201C;<strong>Add Employees&#x201D;</strong></p><p>D. &#xA0; &#xA0; <strong>Ener Employee TIN, Email or SSN</strong></p><p>E. &#xA0; &#xA0; &#xA0;<strong>If new</strong></p>]]></description><link>https://support.crossriverpay.com/how-to-add-employee-on-your-company-profile/</link><guid isPermaLink="false">65b1235077fe26000185842b</guid><category><![CDATA[Company]]></category><category><![CDATA[PAYE]]></category><dc:creator><![CDATA[Stanley Orok Obi]]></dc:creator><pubDate>Wed, 24 Jan 2024 14:58:45 GMT</pubDate><media:content url="https://support.crossriverpay.com/content/images/2024/01/64afedf5fbf8a4892ff7978a_Cover--10-.svg" medium="image"/><content:encoded><![CDATA[<img src="https://support.crossriverpay.com/content/images/2024/01/64afedf5fbf8a4892ff7978a_Cover--10-.svg" alt="How to Add Employee on your company profile"><p>A. Please visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>&#x2003; Login into your company profile</p><p>B. &#xA0; &#xA0; &#xA0;On the Menu Pane, click on &#x201C;Employees&#x201D;</p><p>C. &#xA0; &#xA0; &#xA0;Click on &#x201C;<strong>Add Employees&#x201D;</strong></p><p>D. &#xA0; &#xA0; <strong>Ener Employee TIN, Email or SSN</strong></p><p>E. &#xA0; &#xA0; &#xA0;<strong>If new employees don&#x2019;t have TIN click on &#x201C;</strong><a href="https://crossriverpay-app.nugitech.com/company/addemployee?ref=support.crossriverpay.com">New employee doesn&apos;t have TIN yet? Click to Create TIN</a>&#x201D;</p><p>F. &#xA0; &#xA0; &#xA0;After E above, Click on Check</p><p><strong>G. &#xA0; &#xA0;</strong>Enter all the fields and click on <strong>&#x201C;Update Employees Information.&#x201D;</strong></p><p><strong>H. &#xA0; &#xA0;For Bulk Upload</strong></p><p>&#x2003;&#x2003;i. Follow Steps 5.C Above</p><p><strong>&#x2003;&#x2003;ii. Click on Bulk Upload</strong></p><p><strong>&#x2003;&#x2003;&#x2003;&#x2003;1. &#xA0; &#xA0; Click on &#x201C;Click to download Sample.&#x201D;</strong></p><p><strong>&#x2003;&#x2003;&#x2003;&#x2003;2. &#xA0; &#xA0; After file is downloaded, fill in all the employee details &#x2003;&#x2003;&#x2003;&#x2003;&#x2003;&#x2003;according. And Save.</strong></p><p>&#x2003;&#x2003;&#x2003;&#x2003;3.&#x2003;Click on <strong>&#x201C;Click to select file for bulk upload&#x201D;, to upload the &#x2003;&#x2003;&#x2003;&#x2003;&#x2003;&#x2003;saved file</strong></p>]]></content:encoded></item><item><title><![CDATA[How to Login to your Cross River Pay Profile (Individual/Corporate)]]></title><description><![CDATA[<p>A. You must have completed Step 3 Above</p><p>B. Please Visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>C. Click on <strong>&#x201C;Login&#x201D;</strong></p><p>D. Enter your TIN and password.</p><p>E. Click on <strong>&#x201C;Sign in&#x201D;</strong></p>]]></description><link>https://support.crossriverpay.com/how-to-login-to-your-cross-river-pay-profile-individual-corporate/</link><guid isPermaLink="false">65b1219d77fe260001858422</guid><category><![CDATA[General]]></category><category><![CDATA[Company]]></category><category><![CDATA[Individual]]></category><dc:creator><![CDATA[Stanley Orok Obi]]></dc:creator><pubDate>Wed, 24 Jan 2024 14:48:05 GMT</pubDate><media:content url="https://support.crossriverpay.com/content/images/2024/01/status-2.jpg" medium="image"/><content:encoded><![CDATA[<img src="https://support.crossriverpay.com/content/images/2024/01/status-2.jpg" alt="How to Login to your Cross River Pay Profile (Individual/Corporate)"><p>A. You must have completed Step 3 Above</p><p>B. Please Visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>C. Click on <strong>&#x201C;Login&#x201D;</strong></p><p>D. Enter your TIN and password.</p><p>E. Click on <strong>&#x201C;Sign in&#x201D;</strong></p>]]></content:encoded></item><item><title><![CDATA[How To Sign Up on Cross River Pay]]></title><description><![CDATA[<p>A. Please visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>B. Click on <strong>&#x201C;Login&#x201D;. </strong>it will take you to link below<br>&#x2003; <a href="https://app.crossriverpay.com/?ref=support.crossriverpay.com">https://app.crossriverpay.com/</a></p><p>C. Click on &#x201C;Set Up Now&#x201D;, It will take you to <br>&#x2003; <a href="https://app.crossriverpay.com/sign_up?ref=support.crossriverpay.com">https://app.crossriverpay.com/sign_up</a></p><p>D. Enter any of the following:</p>]]></description><link>https://support.crossriverpay.com/how-to-sign-up-on-cross-river-pay/</link><guid isPermaLink="false">65b11b4f77fe2600018583f3</guid><category><![CDATA[General]]></category><category><![CDATA[Company]]></category><category><![CDATA[Individual]]></category><dc:creator><![CDATA[Stanley Orok Obi]]></dc:creator><pubDate>Wed, 24 Jan 2024 14:18:51 GMT</pubDate><media:content url="https://support.crossriverpay.com/content/images/2024/01/CRS-pay_Blue-3.png" medium="image"/><content:encoded><![CDATA[<img src="https://support.crossriverpay.com/content/images/2024/01/CRS-pay_Blue-3.png" alt="How To Sign Up on Cross River Pay"><p>A. Please visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>B. Click on <strong>&#x201C;Login&#x201D;. </strong>it will take you to link below<br>&#x2003; <a href="https://app.crossriverpay.com/?ref=support.crossriverpay.com">https://app.crossriverpay.com/</a></p><p>C. Click on &#x201C;Set Up Now&#x201D;, It will take you to <br>&#x2003; <a href="https://app.crossriverpay.com/sign_up?ref=support.crossriverpay.com">https://app.crossriverpay.com/sign_up</a></p><p>D. Enter any of the following:</p><p>&#x2003;I. Name</p><p>&#x2003;II. phone number</p><p>&#x2003;III. TIN</p><p>&#x2003;IV. Email address</p><p>&#x2003;V. Please Note that: Email will be used to set up password.</p><p>E. A welcome to Cross River Pay page will be displayed.</p><p>&#x2003;i. Confirm the details displayed are correct and click on <strong>&#x201C;Register&#x201D;.</strong></p><p>&#x2003;ii. <strong>If your Email is incorrect, please change it. And Please Reach out &#x2003;&#x2003;to CRIRS to effect a permanent Change.</strong></p><p>&#x2003;iii. The following message will be displayed.</p><p><strong>&#x201C;A verification link has been sent to your email, click the link to verify email and create account password.&#x201D;</strong></p><p>&#x2003;iv. Open your mailbox and look for the mail from <strong>&#x201C;Cross River Pay&#x201D;.</strong></p><p>&#x2003;v. Click on the link.</p><p>&#x2003;vi. If you don&#x2019;t see the mail, check your junk or spam mails</p><p>&#x2003;vii. It will take you to a welcome page where you can enter your password word &#x2003;&#x2003;&#x2003;twice for confirmation.</p><p>&#x2003;viii. Click on Create Password</p><p>&#x2003;ix. That opens up to a sign in page, Sign in with your TIN And password.</p>]]></content:encoded></item><item><title><![CDATA[How to Create a TIN]]></title><description><![CDATA[<p>A. &#xA0; &#xA0; Please Visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>B. &#xA0; &#xA0; &#xA0;Click on <strong>&#x201C;Request TIN&#x201D; </strong></p><p>C. &#xA0; &#xA0; &#xA0;Proceed as <strong>&#x201C;Individual&#x201D;</strong> OR proceed as <strong>&#x201C;Corporate&#x201D;</strong></p><p>D. &#xA0; &#xA0; <strong>For Individual</strong></p><p>&#x2003;&#x2003;i. Enter Phone Number and Click on<strong> &#x201C;Proceed&#x201D;</strong></p>]]></description><link>https://support.crossriverpay.com/how-to-create-a-tin/</link><guid isPermaLink="false">65b11aa777fe2600018583d8</guid><category><![CDATA[General]]></category><dc:creator><![CDATA[Stanley Orok Obi]]></dc:creator><pubDate>Wed, 24 Jan 2024 14:13:33 GMT</pubDate><media:content url="https://support.crossriverpay.com/content/images/2024/01/TIN-GRAPHIC.png" medium="image"/><content:encoded><![CDATA[<img src="https://support.crossriverpay.com/content/images/2024/01/TIN-GRAPHIC.png" alt="How to Create a TIN"><p>A. &#xA0; &#xA0; Please Visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>B. &#xA0; &#xA0; &#xA0;Click on <strong>&#x201C;Request TIN&#x201D; </strong></p><p>C. &#xA0; &#xA0; &#xA0;Proceed as <strong>&#x201C;Individual&#x201D;</strong> OR proceed as <strong>&#x201C;Corporate&#x201D;</strong></p><p>D. &#xA0; &#xA0; <strong>For Individual</strong></p><p>&#x2003;&#x2003;i. Enter Phone Number and Click on<strong> &#x201C;Proceed&#x201D;</strong></p><p>&#x2003;&#x2003;ii. Enter all the fields Correctly.</p><p>&#x2003;&#x2003;iii. Capture your profile image.</p><p>&#x2003;&#x2003;iv. Check the Confirmation box and click on <strong>&#x201C;Proceed.&#x201D;</strong></p><p><strong>E. &#xA0; &#xA0; &#xA0;For Corporate</strong></p><p>&#x2003;&#x2003;i. &#xA0; Enter all the fields Correctly.</p><p>&#x2003;&#x2003;ii. &#xA0; Capture your profile image.</p><p>&#x2003;&#x2003;iii. &#xA0; Check the Confirmation box and click on <strong>&#x201C;Proceed.&#x201D;</strong></p>]]></content:encoded></item><item><title><![CDATA[How to Retrieve Your TIN]]></title><description><![CDATA[<p>A. &#xA0; &#xA0; Please Visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>B. &#xA0; &#xA0; &#xA0;Click on &#x201C;<strong>Retrieve Your TIN</strong>&#x201D; </p><p><strong>C. &#xA0; &#xA0; </strong>Under &#x201C;<strong>Lost Your Tin</strong>&#x201D;, Enter <strong>&#x201C;Name, Phone or Email&#x201D;</strong></p><p>D. &#xA0; &#xA0; Click Search TIN.</p>]]></description><link>https://support.crossriverpay.com/guide-faq-for-cross-river-pay-platform/</link><guid isPermaLink="false">65b1190b77fe2600018583cc</guid><category><![CDATA[General]]></category><dc:creator><![CDATA[Stanley Orok Obi]]></dc:creator><pubDate>Wed, 24 Jan 2024 14:09:35 GMT</pubDate><media:content url="https://support.crossriverpay.com/content/images/2024/01/tin-number-lost.jpg" medium="image"/><content:encoded><![CDATA[<img src="https://support.crossriverpay.com/content/images/2024/01/tin-number-lost.jpg" alt="How to Retrieve Your TIN"><p>A. &#xA0; &#xA0; Please Visit <a href="http://www.crossriverpay.com/?ref=support.crossriverpay.com">www.crossriverpay.com</a></p><p>B. &#xA0; &#xA0; &#xA0;Click on &#x201C;<strong>Retrieve Your TIN</strong>&#x201D; </p><p><strong>C. &#xA0; &#xA0; </strong>Under &#x201C;<strong>Lost Your Tin</strong>&#x201D;, Enter <strong>&#x201C;Name, Phone or Email&#x201D;</strong></p><p>D. &#xA0; &#xA0; Click Search TIN.</p>]]></content:encoded></item></channel></rss>